We encourage all families to visit our service as this is a great chance to view the facilities we have on offer and to meet the amazing team however we ask that you schedule these in advance. This is to ensure we do not disrupt the studios and individual routines.

To book a tour please complete our form online or contact our service.

We encourage you to contact us in advance to enquire about the current availability .

What will I need to provide in order to secure my enrolment?

Enclosed in your enrolment pack you will find all the information you need to start your journey with Circle Early Learning. It includes key information about our fees, The childcare Subsidy and methods of payment. There are several important documents in this pack that we ask you to complete and return to confirm your enrolment.

Enrolment Form

All About Me

Direct Debit Form

Copy of Birth Certificate

Copy of Immunisation Register

Confirmation of child’s Centrelink CRN

Copy of parents driver’s license

Action plan for asthma, anaphylaxis and/or allergic reaction if applicable

Is there a minimum number of days required for enrolment?

No, however we recommend a minimum of 2 days as we believe your child will benefit from building strong trusting relationships with their educators and peers and settle in more quickly the more frequently they attend.

Am I able to claim the Government rebates if I enrol with Circle Early learning?

Yes, to aid in the payment of childcare fees, the Department of Human Services has provided access to Child Care Subsidy (CCS) for eligible families. Parents, please note it is your responsibility to apply for the CCS with the Family Assistance Office on 136 150. Once CCS is approved, you will need to provide the Centre with your Customer Reference Number (CRN) and date of birth (DOB) along with your child’s CRN and DOB so a formal enrolment can be made. Your subsidy will then be subtracted from the full fees owing, leaving a gap fee which is the amount families pay to the Centre, meaning less out of pocket expense.

Waitlist

How do I join the waitlist?

Please complete the ‘enquire now’ form and our Director will be in touch shortly.

Is there a fee to join the waitlist?

No, there is no fee for joining the waitlist.

Can I join the waitlist if my child is yet to be born?

Yes, when you join our waitlist you can simply list your unborn child’s name as ‘Baby’ with their ‘Surname’ and list your predicted date of delivery as their date of birth. Once your baby is born please contact the Director to update your details.

Do I need to continue contact to keep my place on the waitlist?

Our Director will regularly be contacting all of our waitlist families and updating them on availability. You are welcome to contact us if you have any questions or need to update your preferences.

Existing enrolments

What’s the notice period to change days or end my enrolment?

2 weeks written notice

Fees

What are your fees?

Please contact the service for current fees.

What is included in the daily fee?

Nappies & Wipes

Linen

Variety of Extra Curricular activities and experiences

S26 Formula for children under 1 year and Bottles

How do I pay my weekly fees?

All fees are to be paid via direct debit weekly. At enrolment we will supply you with a direct debit form and you can elect to pay your weekly fees by credit card or direct debit . You can change your billing details at any time by notifying the Director. The initial amount will include an advance payment of one week’s full fee. We understand that this may be a new process for some families however I am certain that you will appreciate the convenience of automatic payments.

Do I have to pay for public holidays?

Yes you will have to pay for public holidays because we have everyday costs that take place including educators wages that still need to be paid whether we are open or not.

Why do my fees sometimes fluctuate from week to week?

Due to the data we receive from Centrelink and the Department of Human Services sometimes amounts fluctuate in regards to your Child Care Subsidy dependent on your eligibility, which we unfortunately have no control over. We are always happy to answer your questions as best as we can.